About MyShopper | Lifemalls By Filinvest – Celebrate everyday moments.

Reminders

	Payment Details of your chosen store will be forwarded after form submission.
	Proof of Payment may be required after payment has been transferred/deposited.
	Payment will be confirmed by the selected store.
	Frozen & fresh items for groceries are included in this service; however, we can only guarantee the freshness of your food within two hours after payment confirmation. We highly encourage that the products be picked up immediately to preserve their quality.
	Upon the submission of the order form, you will receive a notification through the Viber number you have provided. Take note that you can order through MyShopper from Monday - Saturday. Placing of order: Grocery items - 8:00 AM to 4:00 PM Non-grocery items - 8:00 AM to 5:00 PM Processing of orders starts at 10:00 AM. Pick-up time is from 11:00 AM to 8:00 PM.
	MyShopper service is available daily including holidays.
	The agreed pick-up time will be arranged and confirmed with MyShopper.

Frequently Asked Questions

Orders can range from grocery items, hardware supplies, bookstore items, over-the-counter medicine and supplements, gadgets, toys, and beauty & wellness products.

No, you can’t. As much as we wanted to make it more convenient for you, we will need the details from the order form as part of the MyShopper process.

No, you can’t. For your additional orders, you have to fill out the Order Form again.

There is no minimum purchase required.

Direct payment to the participating store via GCash, Paymaya, or bank transfer.

You may personally pick-up your order until 8:00 PM (lunch break is observed) at our Curbside Pick-up Station or you can have it delivered via courier (which you will book and pay separately).

Grocery items are expected to be ready between 2-3 hours and non-grocery items will be ready within an hour after confirmation of payment or depending on the quantity of your order.

Yes, you may. Kindly send a screenshot of your courier booking details through Viber so that we will know who to expect for your pick-up. Please note the capacity of the courier service with the quantity and size of your order.

The store can only replace an item if it was damaged or defective when you received it. Change of item/ merchandise, especially for apparel (given that it’s still within 15 days from purchase), must be done by the customer along with the official receipt.

It does not apply to this service since it needs the personal presence of the holder together with the said ID.

We can only cater to over-the-counter purchases.

Shop your Daily Essentials through MyShopper!

01 Order

02 Pay

03 Pick up or Delivery

For Pickup:

For Delivery:

Reminders

Frequently Asked Questions

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Safe and Convenient Shopping Experience!